Delivery and shipping service
1. Preamble
The online store www.heritour-voyage.com belongs to SARL Heritour Voyage, whose registered office is located at the following address:
38 rue des Alisiers
21121 Daix
Access to and use of the website www.heritour-voyage.com are subject to these terms and conditions as well as to the applicable laws and/or regulations.
Connecting to and accessing the Site implies the user’s full and unconditional acceptance of all the provisions of these terms and conditions.
Heritour Voyage reserves the right to modify and update, without prior notice, these terms and conditions and all elements, products or services presented on the Site. All such changes are binding on users, who must consult these terms and conditions each time they connect to the Site.
2. publication and hosting
In accordance with the provisions of Articles 6-III and 19 of the French Law on Confidence in the Digital Economy, we inform you that:
The Site is published by:
SARL HERITOUR VOYAGE
Tel.: +33 (0) 6 85 13 15 64
Email: contact@heritour-voyage.com
SIRET number: 825 215 676 00016
– this website was designed by:
Business Web Agence (BWA) – www.business-web-agence.com
SARL, whose registered office is located at: 13, rue Marguerite Yourcenar – 21 000 Dijon – France
Email address: contact@bwagence.fr – Tel.: 09 72 422 422
Siret number: 492 745 708 00015 – Intracommunity VAT number: FR 72 492 745 708
– this website was created using the open-source PrestaShop™ solution
It is hosted in France by OVH, SAS with a share capital of €500k (RCS Roubaix – Tourcoing 424 761 419 00011 – APE code 6202A – VAT No.: FR 22-424-761-419-00011), whose registered office is located at 2 rue Kellermann 59100 Roubaix – France.
3. personal data
The User is informed that, pursuant to article 22 of the French Data Protection Act No. 78-17 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004, the collection of personal information carried out via the Site has been the subject of a prior declaration to the French Data Protection Authority (CNIL) under number TO BE COMPLETED.
Pursuant to article 32 of the French Data Protection Act No. 78-17 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004, the personal data mentioned above are collected in order to verify the Users’ status, respond to information requests and ensure effective commercial management of the Site by providing Heritour Voyage with information relating to the pages visited and the products ordered by Users. This personal information is retained in a form allowing the identification of the persons concerned for no longer than is necessary for the purposes for which it is collected and/or processed.
The User has the right to access, modify, rectify and/or delete the personal data collected, in accordance with article 40 of the French Data Protection Act No. 78-17 of 6 January 1978, as amended by Law No. 2004-801 of 6 August 2004.
To exercise this right, the User must directly modify this information electronically in the “your account” tab.
The information collected on this site is reserved exclusively for the use of Heritour Voyage and, as such, may not be transferred to any third party without the User’s prior consent.
Regarding banking information
No banking information concerning the customer passes through the Site. Payment by credit card is therefore perfectly secure; the order is recorded and validated as soon as payment is accepted by the chosen bank.
Online payment security
The customer’s credit card details are encrypted using the SSL (Secure Socket Layer) protocol and are never transmitted in plain text (unencrypted) over the network. Payment is made directly to the bank. Heritour Voyage has no access whatsoever to these details and does not store them on its servers. That is why they are requested again from the customer for each new transaction on the Site.
4. intellectual property rights
Heritour Voyage informs Users of this site that:
1. many elements of this site are protected:
2. by copyright law, including in particular plans, photographs, articles, texts, drawings, animated sequences;
3. and/or by design law: this includes in particular all product models appearing on the site;
4. and/or by trademark law.
5. the provision of products via this site is based on specific know-how developed by Heritour Voyage.
These elements are the property of Heritour Voyage or of third parties who have authorized Heritour Voyage to use them.
Accordingly, any reproduction, representation, use, adaptation, modification, incorporation, translation or commercialization, in whole or in part, by any process and on any medium whatsoever (paper, digital, etc.) is prohibited without the prior written authorization of Heritour Voyage, subject to the exceptions referred to in article L122-5 of the French Intellectual Property Code, under penalty of constituting an offence of copyright and/or design and/or trademark infringement, punishable by two years’ imprisonment and a fine of 150,000 euros.
5. site content
Information appearing on the site
The information appearing on the Site is prepared by Heritour Voyage on the basis of the technical knowledge currently available and is updated regularly. All commercial information is communicated to the customer in a clear and understandable manner through the technical means made available on the site. The customer is therefore free to request additional information in case of doubt. Heritour Voyage assumes no responsibility for direct or indirect damages that may result from material errors or a lack of updates.
Updates
Heritour Voyage reserves the right to modify and update, without prior notice, these General Terms and all elements, products or services presented on the Site. All such changes are binding on Customers, who must consult and accept these General Terms each time they connect.
6. limitation of liability
Users use the Site under their sole and entire responsibility. Heritour Voyage cannot be held liable for direct or indirect damages, including, in particular, material damage, data or program loss, or financial loss, resulting from the use of this Site or of sites affiliated with it or sites to which it may link.
– The user acknowledges having read these terms of use and agrees to comply with them.
– The user of the website www.heritour-voyage.com acknowledges having the skills and means necessary to access and use this website.
– The user of the website www.heritour-voyage.com acknowledges having checked that the computer configuration used contains no viruses and is in perfect working order.
Through its website publisher (BWA), Heritour Voyage makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors, a lack of availability of features and/or the presence of viruses on its site.
Through its website publisher (BWA), Heritour Voyage cannot guarantee the accuracy, completeness or timeliness of the information published on its site.
Accordingly, the user acknowledges that they use this information at their own exclusive risk.
7. Hyperlinks
Setting up a hyperlink to the Site requires the prior written authorization of Heritour Voyage.
In any event, Heritour Voyage cannot under any circumstances be held responsible for the content, products or services offered on sites to which the Site may be linked by hyperlinks or any other type of link.
External links: Despite careful checking, we decline all responsibility for the content of links to external sites. The owner of the site is solely responsible for its content.
8. governing law
The Site and these General Terms and Legal Notice are governed by French law and are written in French.
The Parties agree that, in the event of a dispute arising concerning the performance or interpretation of the Terms, they will endeavor to find an amicable solution.
If this attempt at an amicable settlement of the dispute fails, the matter will be brought before the competent courts.